Need some help?

For immediate help, talk to a librarian:

• on this website using live online chat (9am to 8pm weekdays, 9am to 5pm weekends)
• by phone on 03 941 7923 (8am to 8pm weekdays, 9am to 5pm weekends)

If you prefer to contact us in writing, use an online form or email us. See our contact details to the right.

Online information

For information to help you use our services, please select from the following:

• Using the library — services, locations and hours, borrowing, joining, collections, what’s on
• Finding something — searching the catalogue, database search tips, help with research, dewey guide
• Your library account — managing your account, membership, charges
• Using this website — exploring the digital library, glossary of terms
• Using computers at the library — help files for equipment, software, accessibility and saving files
• About Christchurch City Libraries — about the library, employment, policies and strategy

If you can’t find what you’re looking for, try searching the site or contact us for help.