About the Library

Contact Details

Christchurch City Libraries
work PO Box 73045,
Christchurch 8154,
New Zealand.
workp: +64-3-941-7923

Ngā Tapuwae Hou - New Footsteps / Bicultural Plan

This plan has been superseded by Te Ara Tika - bicultural plan 2012 to 2014.

Our Tikanga / Values

Manaakitanga expresses

It ties people together creating a sense of community

Aroha expresses

It allows for accepting the uniqueness of individuals and focuses on unifying

Whanaungatanga expresses
spiritual ties

People perceive comfort from the feeling of belonging and being seen as a valued member of a group

Te Reo Māori expresses
bilingual skills

Gives recognition to the validity of the language as an official language of New Zealand and demonstrates respect for Tangata Whenua

Dr Terry Ryan the Library kaumatua, Nekerangi and Haneta
Dr Terry Ryan the Library kaumātua, Nekerangi and Haneta warmly welcome you.

New tukutuku panels in the Central City Library
New tukutuku panels in the Central Library.

Ngā Tapuwae Hou is a living document that outlines our bicultural objectives. It reflects the action of stepping forward together in partnership with Māori, under the korowai (cloak) of the Treaty of Waitangi. It makes our commitment visible and our actions accountable.

The Plan (the Strategic Directions for Christchurch City Libraries, 2002-2007) outlines twelve objectives, one of which is to Work with Māori to achieve more relevance and take up of services. Ngā Tapuwae Hou outlines what we will focus on to achieve this objective. It is the next step in a journey we have been on for almost twenty years.

The six kete (baskets) of knowledge and learning outlined in this brochure will help us to:

  • Meet the needs of Māori customers
  • Support and encourage Māori staff
  • Provide gateways to Māori knowledge and information
  • Provide opportunities for learning te reo and tikanga

Many people have been involved in putting Ngā Tapuwae Hou together - library colleagues, customers, Ngāi Tahu, ngā mata waka, and other interested groups.

He mihi nui tēnēi ki a koutou katoa
Our thanks and aroha to you all.

Six Kete of Knowledge and Learning


Actively support the intention of the Partnership principle within te Tiriti o Waitangi


To increase understanding and provide a framework for everything we do; to build strong relationships with Ngāi Tahu and ngā mata waka


Develop and establish relationships with the community


To work with the community where they are and to establish real community connections and appropriate cultural interactions


Encourage and support akoranga/learning for Māori and the community


To improve access to information by creating appropriate resources and services


Actively promote and support the use of te reo Māori (Māori language)


Kōrero Māori - an official language of New Zealand


Make all our libraries welcoming places and easy to use


Haere mai koutou - a place for all the whanau to discover, listen and learn


Appoint and support Māori colleagues


To establish connections and provide expertise and knowledge for all of us

Nga Tapuwae Hou is available as a pamphlet There is also a poster available.

Ngā Tapuwae Hou is available as a pamphlet and a poster.

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